FAQ | Frequently Asked Questions
product questions
How many screenbuddy®️ do I need for my screens?
a screenbuddy® Set includes everything you need to connect two screens together. So you are best served with two screens with one set. If you use three screens, you need two screensbuddy®️ Sets.
Can I also connect screens vertically with the screenbuddy®️?
Yes, the screenbuddy® connects your screens both horizontally and vertically.
Which screens can I connect to the screenbuddy®️?
You can connect any flat screen that has a suitable adhesive surface on its housing. Make sure that you do not cover any ventilation slots.
Can I connect different screen types together?
Yes, but you won't get the 100% result like when you connect two of the same screens with the screenbuddy®️ connect.
Can you use the screenbuddy®️ several times?
No, it can only be optimally attached to your screens once.
Can the screenbuddy®️ be removed from the screens without leaving any residue?
Yes, sometimes you have to tweak a bit, but in the end you won't see any residue.
What do I do if I'm stuck?
Contact our support at support@connected-view.com and we'll see what we can do for you.
order
What payment options are available to me?
- Teacher
- Credit card
- Instant bank transfer
- Invoice with Klarna
- Paypal
- ApplePay
- ShopPay
Returns and Exchanges
What do I do if my screenbuddy®️ arrives damaged?
Send us a photo support@connected-view.com and we'll see what we can do for you.
How can I return a package?
Send us the package to the following address and we will check whether you receive a credit note:
ConnectedView GmbH
Cronenfelder Str. 31
42349 Wuppertal
How do I get my refund if I have returned my product?
After an eligibility check, you will automatically get your money back after 8-10 working days.